Terms & Conditions
Terms & Conditions for Canadian eTA Service
These Terms and Conditions constitute a binding legal agreement between CanadianETA.ca ("We," "Us," "Our," or "Company") and you ("User," "Applicant," or "You"). By accessing, browsing, or using our website and eTA services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, please do not use our services.
Table of Contents
Service Description & eTA Application Assistance
CanadianETA.ca provides a comprehensive platform to assist eligible individuals in applying for a Canadian eTA (Electronic Travel Authorization). Our Canadian eTA application service includes expert guidance and support throughout the entire process:
Our eTA Services
- •Canadian eTA application assistance and guidance
- •eTA form completion and submission support
- •eTA application tracking and status updates
- •eTA customer support and assistance
Important Service Disclaimer
We are NOT an official Canadian eTA provider:
- ✕Not an official government agency or representative
- ✕Not associated with Canadian Immigration authorities
- ✕Cannot guarantee eTA approval or expedite applications
User Responsibilities & Legal Obligations
By using our eTA service and website, you agree to the following user obligations:
Provide Accurate eTA Information
All information provided for your Canadian eTA application must be truthful, accurate, and complete. False or misleading information may result in application rejection and legal consequences.
Legal Age and Capacity
You must be at least 18 years old or have parental/guardian consent to use our eTA services.
Verify eTA Eligibility
You are responsible for verifying your Canadian eTA eligibility before applying. Review our eTA Eligibility Guide carefully.
Lawful Use Only
You must not use our service for illegal purposes, fraud, or unauthorized access to systems.
Protect Your eTA Account
You are responsible for maintaining the confidentiality of your login credentials and account activity.
No Guarantees & Liability Disclaimers
IMPORTANT: Please read this section carefully. You acknowledge and agree that:
WE CANNOT GUARANTEE eTA APPROVAL
Canadian Immigration makes final eTA approval decisions based on your eligibility and provided information. We cannot guarantee, promise, or ensure approval of your Canadian eTA application.
NO OFFICIAL CANADIAN eTA REPRESENTATION
We are a private service provider, NOT an official government agency. We cannot influence Canadian eTA Immigration decisions or override government determinations.
AS-IS SERVICE
Our eTA service is provided "as-is" without warranties of any kind. We do not warrant that our service will be error-free, uninterrupted, or secure.
DENIAL NOT OUR LIABILITY
If your Canadian eTA is denied by Immigration, we are not liable. Denial reasons are determined exclusively by Canadian Immigration authorities.
Intellectual Property Rights
All content on CanadianETA.ca, including text, graphics, logos, and software, is our intellectual property or used with permission:
What You CAN Do
- ✓View and use eTA content for personal use
- ✓Print pages for personal eTA reference
- ✓Share eTA information with permission
What You CANNOT Do
- ✕Reproduce or distribute eTA content without permission
- ✕Modify or create derivative works
- ✕Use content for commercial eTA purposes
Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
Direct Damages
Loss of income, loss of profits, or business interruption
Indirect Damages
Consequential, incidental, or punitive damages
User Errors
Losses resulting from your mistakes or misuse
Third-Party Content
Links or content from external websites
Payment Terms & Service Fees
Our Canadian eTA service fees are structured as follows:
eTA Payment Information
- •Service fees are non-refundable under any circumstances
- •Payment must be made before Canadian eTA application submission
- •eTA service prices may change without notice
- •Review our eTA Refund Policy for complete details
Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Digital payment methods
Prohibited User Conduct
You agree NOT to use our eTA service to:
Submit false or fraudulent eTA information
Access unauthorized computer systems
Engage in illegal activities or fraud
Harass or threaten other users
Transmit malware or harmful code
Disrupt eTA service or interfere with systems
Data & Privacy
Your personal information for eTA applications is handled according to our comprehensive privacy practices:
eTA Privacy Policy
Learn how we collect, use, and protect your eTA data
eTA Data Security
We use encryption and security measures to protect your eTA information
Third-Party eTA Sharing
Information is shared only with Canadian Immigration as required
Termination & Service Suspension
We reserve the right to terminate or suspend your access to our eTA service:
Immediate Termination
For violations of these terms, fraudulent eTA activity, illegal conduct, or threats to our security or operations.
Effect of Termination
Upon termination, your rights to use our eTA service cease immediately. We may delete your account and eTA data according to our retention policies.
General Legal Provisions
Governing Law
These eTA terms are governed by applicable laws. Any disputes shall be resolved according to applicable jurisdiction.
Entire Agreement
These terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between us for Canadian eTA services.
Modifications to eTA Terms
We may modify these eTA terms at any time. Continued use of our service indicates acceptance of modified terms.
Severability
If any provision is deemed invalid, remaining provisions remain in full effect.
Related Policies & eTA Information
Questions About These eTA Terms?
If you have questions about these Terms and Conditions for our eTA service, please contact us. We are committed to clarifying any concerns about our Canadian eTA service agreement.
Terms questions:
refund@canadianeta.ca
Response: 24-48 hours
Phone
Contact us:
+1 365 825 1111
Mon-Fri: 9 AM - 6 PM EST
By using CanadianETA.ca, you acknowledge that you have read and agree to these Terms and Conditions for Canadian eTA services. Last Updated: January 2026